Do you’ve gotten a client-specific challenge that’s proving tough to resolve by the same old HMRC channels? We all know that tax is difficult and sadly doesn’t at all times go to plan. If you happen to’re struggling to resolve a consumer’s tax scenario as shortly as want be, chances are you’ll need to think about using the Agent Account Managers (AAM) Service.
This service acts as an middleman between brokers and HMRC enterprise areas to assist restore enterprise as normal processes. They may also help to resolve points which contain many components of HMRC and can act in your behalf the place processes aren’t fairly working otherwise you’re experiencing delays.
Please notice the AAM staff is just not in a position to supply tax recommendation or perform tax work themselves. You won’t be able to make use of this service in case your challenge has been submitted as a proper grievance.
How do I take advantage of this service?
To register for the AAM service, merely full the net User Registration form. You’ll need to finish a type for every buyer challenge you want to assist on. For extra details about this service, or to offer suggestions, please go to the GOV.UK webpage Agent Account Managers in HMRC.